Privacy Policy

Who we are

Our website address is: https://lilinarose.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Here’s the updated Privacy Policy for Lilina Rose with your email addresses included:


Privacy Policy for Lilina Rose

At Lilina Rose, accessible from [https://lilinarose.co.uk], one of our main priorities is the privacy of our customers. This Privacy Policy document contains types of information that is collected and recorded by Lilina Rose and how we use it.

By using our website or purchasing products from us, you consent to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII).

Personal Information: When you purchase a product or create an account, we may collect information such as:

  • Name
  • Shipping address
  • Email address
  • Phone number
  • Payment details (credit/debit card information)

Non-Personal Information: We may also collect non-personal information through the use of cookies and other technologies, such as:

  • Browser type and version
  • Pages viewed
  • Time spent on pages
  • IP address
  • Referral URLs
  • Device type and operating system

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process and fulfill your orders
  • To improve our website and services
  • To communicate with you (e.g., order confirmations, customer support, promotional emails)
  • To comply with legal obligations (e.g., fraud prevention, payment processing)
  • To personalize your shopping experience

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties in the following circumstances:

  • Service Providers: We work with service providers, such as payment processors and shipping companies, to complete transactions and deliver products.
  • Legal Compliance: We may disclose information to comply with legal requests, such as court orders or subpoenas, or to protect our rights, property, and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owners.

4. Cookies and Tracking Technologies

Lilina Rose uses cookies and similar technologies to enhance your experience on our website. Cookies are small text files that store information about your browsing preferences.

  • Necessary Cookies: Required for the operation of our website (e.g., to remember your login details).
  • Analytical/Performance Cookies: Help us understand how visitors use our website, enabling us to improve our services.
  • Targeting/Advertising Cookies: Track your online activities to deliver targeted ads based on your interests.

You can control the use of cookies by adjusting your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to personal information.

However, please note that no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to legal obligations.
  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.
  • Data Portability: You can request that we transfer your personal information to another organization, where technically feasible.

To exercise any of these rights, please contact us at info@lilinarose.co.uk or support@lilinarose.co.uk.

7. Children’s Privacy

Lilina Rose does not knowingly collect or solicit personal information from anyone under the age of 16. If you are a parent or guardian and believe that we have collected such information from your child, please contact us immediately so that we can take appropriate action.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

Lilina Rose reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date at the top will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Lilina Rose Customer Support
Email: info@lilinarose.co.uk
Email: support@lilinarose.co.uk


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